About Tritan Glassware Company
Shatter-resistant Tritan drinkware, sold per glass and delivered across New Zealand.
Who we are
The Premier Shatter-Resistant Glassware Company
Buy direct & online and save on your next plastic glassware and drinkware purchase.
Tritan Glasses are a family business which have been operating for over 15 years.
Tritan Glasses stands out for professionalism, quality and innovation. That is why you should choose Tritan Glasses for your home or commercial shatter-resistant glassware products.
Customers choose to buy again & again because of the prompt & professional service, quality of products & price.
If You Are Looking For A Full Range Of Shatter-Resistant Glasses & Accessories….you have come to the right website.
Make an enquiry today … or simply order online!
What the range is
The range is seven glasses: red wine, white wine and stemless wine glasses, champagne flutes, martini glasses, whiskey glasses and short tumblers. They are sold per glass, so you order the number you actually need rather than a fixed set.
Tritan is a copolyester. It is BPA free, it keeps the clarity and much of the weight of glass, and it resists the impacts that break glass, which is why it ends up around pools, on boats, in gardens, at weddings and in venues where broken glass is a real problem. It is shatter-resistant rather than indestructible, and the product pages say so in those words.
What customers should expect
Every purchasable product page shows one current New Zealand dollar price, the delivery terms, and a way to ask us to check a detail we have not published. We do not fill a missing specification with an estimate, and we do not display a rating we cannot evidence.
Not sure which glass suits what you need? Email us at theteam@tritanglasses.co.nz before you buy and a person will answer.
We are an online supplier
There is no shop or showroom to visit. Selling online only is how the price stays where it is, and it is why the product pages carry as much detail as they do.
Delivery
Delivery within New Zealand is free on orders of $75 or more. Below that there is a flat $25 charge, shown in your cart before you pay. Orders are dispatched within 2 working days, then delivered within 7 working days by tracked courier. Express Delivery is also offered at checkout for $25: dispatch within 1 working day, then delivery within 5 working days. You can pay by card through Stripe, or with PayPal. Our shipping page has the full detail.
Cancellation and returns
An order can be cancelled at any time before it ships, so contact us with the order number as soon as you can, and a 12.5% service and processing fee applies to a cancellation. You also have 15 days from delivery to change your mind for any reason under this store's own returns policy, against a non-refundable $39 per order for packing and handling and return shipping you arrange. Your rights if something is faulty or not as described are separate again and are set out in full on the refunds and returns page.
If something is not right
Your rights under the Consumer Guarantees Act 1993 apply to everything we sell. If an item turns up faulty, or it is not what the page described, email us and we will put it right. Our refunds and returns page explains how that works.
How to reach us
Email theteam@tritanglasses.co.nz or call our international call centre on +66 98 391 3877. You can also use the form on our contact page.
Who is behind Tritan Glassware Company
Tritan Glassware Company is part of a family-owned group of online stores. Our CEO, Renoo Caruso, is a Christian preacher based in Phetchaburi, Thailand. Renoo leads a local church with a congregation of more than 200 people and shares daily Bible teaching in Thai through renoo.faith and a YouTube channel with over 1,600 videos.
That faith shapes how we trade. Clear prices, honest product details, and a real person answering your email. We would rather lose a sale than mislead a customer.
What we sell
Wine Glasses
Shatter-resistant Tritan red, white and stemless wine glasses for the garden, the pool, the boat and anywhere glass is a bad idea.
Specialty Glasses
Tritan champagne flutes, martini glasses and whiskey glasses that keep the shape and the clarity of glass without the breakage.
Everyday Drinkware
Short tumblers for water, juice and spirits, made to be used daily and put through the dishwasher.
You can see the whole range in the online shop. Everything we promise is written down:
Frequently asked questions
Who am I buying from?
Tritan Glassware Company, a division of Caruso Consulting Co Ltd. Email theteam@tritanglasses.co.nz with any question about a product or an order.
Which payment methods are accepted?
We accept credit and debit cards and PayPal.
What currency are the prices displayed in?
All prices are shown in New Zealand dollars. This store does not add GST at checkout, so the price you see plus any delivery charge is what you pay.
What are your delivery options and how long will it take?
Delivery across New Zealand is free on orders of $75 or more and a flat $25 below that. An express upgrade is offered at the same $25 if you want the order prioritised, including on orders that already qualify for free delivery. Orders are dispatched within 2 working days and then delivered in up to 7 working days by tracked courier in transit.
Do I get a receipt for my order?
Yes. A receipt is emailed to you once payment is taken, and a second email follows with a tracking number when the order ships.
Do you have a shop location?
No. We are an online supplier with no shop or showroom, which is how the prices stay where they are.
Do your products come with warranty?
Yes. Everything sold here carries the guarantees in the Consumer Guarantees Act 1993: the goods must be of acceptable quality, fit for any purpose you told us about, and match their description. If they are not, email us with the order number and we will arrange a repair, replacement or refund at our cost.
Can I return my item?
Yes, within 15 days of delivery. If an item arrives damaged, is faulty or does not match its description, the Consumer Guarantees Act 1993 applies and we cover the return at our cost. If you simply change your mind, this store still accepts an unused return in its original packaging within 15 days; you arrange the tracked return shipping and the original delivery and handling charge is not refunded.
How do I know if my order has been shipped?
Your order is marked complete once it ships and you are sent a confirmation email with a tracking number.
I haven't received my order yet! Is it lost?
Email us with the order number and we will chase it. Most emails are answered within one business day.